Terms & Conditions for Bookings with Norwest Corporate Cars

By placing the reservations with Norwest Corporate Cars you acknowledge and expressly agree to the following policies, terms and conditions.

Making Bookings

All bookings have to be made atleast 12 hours prior to the pickup time via email/phone/booking form.

Vehicle Damage

Passengers travelling in the limousine will be responsible if there was any drink spilling or any other damage to the vehicle. Customer will be charged minimum of AUD100.

Uncontrollable Acts

Norwest Corporate Cars is not responsible for the circumstances that are beyond our control e.g. traffic congestion, accidents, weather delays, flight delays etc. Our chauffeurs try to get to the pickup address at least 10 minutes prior to the booking time.

Lost and Damaged Items

Norwest Corporate Cars are not responsible for items left behind in the vehicle, are lost or damaged because of customer negligence. Norwest Corporate Cars reserve the right to charge the delivery fee to return the items, if the items were found.

Cancelation Policy

Norwest Corporate Cars requests that reservation cancellations be received by email/phone, no less than 6 hours prior to scheduled pickup time, or this will incur a 100% charges for transfer.

All Deposits are Non-Refundable.

Change Policy

Norwest Corporate Cars requires that all changes are received by telephone at least 90 minutes prior to pickup time. Last minutes changes will incur waiting time.

No Show Policy

Our chauffeurs will wait at the airport 30 minutes for Domestic arrivals & 60 minutes for International arrivals are included in the original cost of airport transfers. Please contact us within the appropriate time limits, if you would like to extend the time before you are able to meet your driver, failing which we shall consider it as a "no-show" & full transfer charges are then applicable.